Privacy Policy

Effective Date: June 17, 2025
Biotropics Wellness LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our websites, use our digital products—including Luna, the 5 Day Drop™, and the 30 Day Dip™—or interact with us via any communication channels. By accessing our services, you agree to the practices described below.

We collect personal information such as your name, email address, phone number, and billing details when you register, purchase a product, or engage with our tools. If you use wellness features like Luna or participate in any self-assessments or rhythm tracking, we may also collect information related to your mood, symptoms, or routines. In the event you use telehealth services through third-party partners such as GoMDUSA or EllieMD, those providers may collect additional medical or health-related data. We do not store or access personal medical records from third-party services.

Your information is used to deliver services, personalize your experience, provide support, process transactions, send marketing communications (with your consent), and analyze how our products and platforms are used. We also use your data to track affiliate activity, fulfill orders, and improve overall user experience. In some cases, we may work with trusted partners—such as email service providers, analytics platforms, payment processors, or third-party fulfillment vendors—to help us provide our services. These vendors are given access to only the data necessary to perform their functions and are contractually obligated to protect your information.

Some content on our website may include affiliate links. If you click these links and make a purchase, we may earn a commission. These affiliate partners, including GoMDUSA and EllieMD, operate independently, and we are not responsible for their privacy practices or how they handle your data. Please review their individual privacy policies for details.

We use cookies, pixels, and tracking technologies (such as those from Facebook and Google) to provide a better experience and for advertising purposes. These tools help us understand user behavior, retarget site visitors, and track conversions. By using our site, you consent to the use of these tracking tools. You can manage your cookie preferences through your browser settings.

Biotropics Wellness does not sell or rent your personal data. We store all user information securely and retain it only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request to view, update, or delete your personal data at any time by contacting [email protected].

If you reside in a jurisdiction that grants additional privacy rights (such as the European Union or California), you may have the right to access your information, request corrections or deletions, opt out of marketing communications, or request a copy of your data. If you wish to exercise any of these rights, please contact us directly.

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from someone under 18, we will take immediate steps to delete it.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. Continued use of our services after changes are posted signifies acceptance of the revised policy.

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at [email protected]. We’re here to help.