Acceptance of Terms
By clicking “I Agree,” checking a related box to signify your acceptance, or using the Biotropics Wellness platform (the “Service”), you acknowledge that you have read, understood, and agreed to these Terms and Conditions (“Terms”). If you do not agree to these Terms, do not create an account or use the Service. By accepting these Terms on behalf of another person, you confirm you have the authority to bind them to this agreement.
Notice of Arbitration
Unless you opt out as described below, you agree that disputes between you and Biotropics Wellness, including disputes related to the Service, will be resolved through binding arbitration. You waive the right to a jury trial and to participate in class action lawsuits or arbitration.
Emergency Medical Situations
The Service is not intended for medical emergencies. If you are experiencing a medical emergency, dial 911 or seek in-person emergency care immediately. The Service is not a substitute for all medical care and may not be appropriate for certain conditions.
About Biotropics Wellness
Biotropics Wellness, headquartered in Florida, operates the website and associated platforms (collectively, the “Platform”). The Service includes access to health and wellness products, telehealth services provided by licensed professionals, and related resources. By using the Platform, you agree to these Terms and acknowledge that any services provided through third-party healthcare providers or pharmacies are governed by their respective policies.
Your Relationship with Us
Biotropics Wellness facilitates access to telehealth consultations and wellness products. By accepting these Terms, you acknowledge that Biotropics Wellness is not a healthcare provider and does not practice medicine. Services provided by healthcare professionals via the Platform establish a separate patient-provider relationship. Biotropics Wellness is not liable for medical decisions made by healthcare providers or their affiliates.
Financial Responsibility
Biotropics Wellness and its affiliated providers are not enrolled in federal or state healthcare programs such as Medicare or Medicaid. Services and products provided through the Platform are offered on a cash-pay basis. You are solely responsible for all costs associated with these services and products.
Subscription Services
Certain products and services are available on a subscription basis. By enrolling in a subscription, you authorize recurring charges to your payment method until you cancel. Subscription fees, including applicable taxes, will be charged in advance. You may cancel your subscription by contacting support at [email protected] at least two days prior to the next billing cycle. Refunds for unused portions of a subscription are not guaranteed but may be issued at Biotropics Wellness’ discretion.
Telehealth Services and Consent
The Service includes telehealth consultations, which involve the use of electronic communication to provide healthcare services remotely. By using telehealth services, you consent to:
The use of technology to facilitate consultations and treatment.
Potential limitations of telehealth, including the inability to conduct physical examinations.
Sharing of your medical information with healthcare providers and pharmacies as necessary.
For more details, refer to our Informed Consent for Telehealth Services.
Use of the Service
The Platform and its contents, including text, graphics, logos, and software, are owned by Biotropics Wellness or its licensors. You are granted a limited, non-exclusive license to access and use the Service for personal, non-commercial purposes. Unauthorized use, reproduction, or distribution of content is prohibited.
Prohibited Conduct
You agree not to:
Use the Service for unlawful or fraudulent purposes.
Attempt to gain unauthorized access to systems or data.
Share false, misleading, or incomplete information.
Transmit malware, spam, or harmful content.
Biotropics Wellness reserves the right to terminate your access to the Service for violations of these Terms.
Privacy and Data Use
Your use of the Platform is subject to our Privacy Policy. Biotropics Wellness complies with applicable data protection laws. Certain information you provide may be protected under HIPAA or similar regulations, and such data will be handled in accordance with legal requirements.
Third-Party Services
The Platform may include links to third-party websites or services. Biotropics Wellness is not responsible for the practices or content of third-party providers. Your interactions with these entities are solely between you and the third party.
Dispute Resolution and Arbitration
In the event of a dispute, you agree to first contact Biotropics Wellness to attempt resolution. If a dispute cannot be resolved informally, it will be subject to binding arbitration governed by the American Arbitration Association’s Consumer Arbitration Rules. Arbitration will take place in Florida, unless otherwise agreed.
You may opt out of arbitration by notifying Biotropics Wellness in writing at [email protected] within 30 days of first agreeing to these Terms.
Limitation of Liability
To the extent permitted by law, Biotropics Wellness is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Total liability will not exceed the amount paid for the Service in the six months preceding the claim.
Modifications to Terms
Biotropics Wellness reserves the right to update these Terms at any time. Changes will be effective upon posting. Continued use of the Service constitutes acceptance of the updated Terms.
Contact Information
If you have questions or concerns about these Terms, please contact us at: Email: [email protected]